Payment Policy – Effective from 4th January 2025

At Conahvacnie, we want to make your shopping experience as secure and convenient as possible. Our payment policy outlines the accepted payment methods, billing information, and security measures we have in place to protect your financial information. We aim to provide a straightforward payment process that allows you to complete your purchases with confidence.

1. Accepted Payment Methods

We accept a variety of payment methods to make your purchase experience more flexible and accessible. The payment options available at checkout include:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, Discover, and others. Ensure that all card details are accurate to avoid any delays in processing.

  • PayPal: We offer PayPal as a secure and easy payment option. If you prefer to use PayPal, simply choose this option during checkout for a quick transaction.

  • Apple Pay and Google Pay: We accept mobile payment methods, such as Apple Pay and Google Pay, for a faster checkout experience on compatible devices.

  • Gift Cards: We also accept Conahvacnie gift cards. If you have received a gift card, simply enter the code during checkout to redeem its value.

2. Payment Processing

Once your order is placed, the payment is processed securely through our trusted payment gateway. If there are any issues with your payment, such as insufficient funds or declined cards, we will notify you promptly. Your order will not be processed until the payment issue is resolved. If you encounter difficulties during the payment process, please reach out to our support team.

3. Currency and Order Total

All prices on our website are listed in U.S. Dollars (USD). The total amount for your order will include the price of the items, applicable sales tax (if applicable), and any shipping charges. You will be able to view the complete breakdown of your order, including all applicable fees, before confirming your purchase.

For international orders, your payment will still be processed in USD, but additional fees may be charged by your bank or payment provider for currency conversion. Please check with your bank or payment provider for any possible fees that may apply.

4. Sales Tax

Sales tax will be calculated based on your billing and shipping address, as required by applicable state laws. The final sales tax amount will be displayed at checkout before you confirm your purchase. If you have any questions about sales tax or believe there may be an error in the calculation, please contact us for clarification.

5. Payment Security

We take the security of your personal and payment information seriously. All transactions on conahvacnie.com are processed using Secure Socket Layer (SSL) encryption to ensure your data is kept safe and secure. We work with trusted payment gateways and follow industry best practices to protect your financial information from unauthorized access.

In addition, we monitor our website for any fraudulent activity to ensure that all transactions are legitimate. If any suspicious behavior is detected, we reserve the right to cancel the transaction or request additional verification to protect you and our business.

6. Billing Information

When placing an order, you will need to provide accurate billing information, including your full name, address, and payment details. This information will be used to process your payment and verify your order. We recommend checking your billing details carefully to avoid any issues with payment verification.

7. Refunds and Returns

If you are not satisfied with your purchase or if there is an issue with your order, please refer to our Return Policy for detailed instructions on how to initiate a return or exchange. If your return is approved, refunds will be processed to the original payment method used for the purchase. Please note that refund processing times may vary depending on your payment provider.

8. Order Confirmation and Receipts

Upon successful payment, you will receive an order confirmation email with a summary of your purchase, including your order number, payment details, and shipping information. This email serves as your receipt and should be kept for future reference. If you do not receive an order confirmation, please check your spam or junk email folder.

9. Changes to Payment Policy

Conahvacnie reserves the right to modify this payment policy at any time. Any updates or changes will be posted on this page, and the “Effective Date” will be updated accordingly. We recommend that you review this policy periodically to stay informed about any changes.

For any questions or concerns about payments, please contact us at info@conahvacnie.com or call (858) 673-0101. Our customer service team is available Monday through Friday, from 9:00 AM to 6:00 PM EST, and we are here to assist you with any payment-related issues.