Sales Policy for Conahvacnie
Effective Date: 05/01/2025
Welcome to Conahvacnie, your trusted destination for luxury and precision-crafted timepieces. We are committed to providing our customers with an exceptional shopping experience, whether you are purchasing your first Conahvacnie watch or adding to your collection of exquisite timepieces. Our sales policy is designed to ensure clarity, transparency, and customer satisfaction with every transaction.
By purchasing from Conahvacnie, you are agreeing to the terms and conditions outlined in this sales policy. Please take the time to carefully review these policies before making any purchase on our website or in our store.
1. Order Process
At Conahvacnie, we prioritize a seamless and straightforward shopping experience. Once you select the product(s) you wish to purchase on our website, you can proceed through the secure checkout process. Our team will promptly process and confirm your order, and you will receive an order confirmation email.
Order Confirmation:
- You will receive an order confirmation email once your order has been received. This email will include an order number, the items purchased, and the total cost.
- If you do not receive an order confirmation email within a few minutes, please check your spam/junk folder or contact us for assistance.
Order Processing and Shipping:
- All orders are processed in a timely manner, and we strive to ship within 1-2 business days after receiving an order. Please note that orders placed during holidays or weekends may experience slight delays.
- Shipping charges may vary depending on your location and the shipping method selected at checkout.
- Conahvacnie offers domestic and international shipping. For international orders, please be aware of potential customs duties and taxes that may be applied by the destination country. These are the responsibility of the customer.
For additional shipping details, please visit our Shipping Information Page.
2. Payment Methods
We accept a variety of secure payment methods for your convenience. At Conahvacnie, we use industry-leading technology to ensure your payment details are encrypted and secure. Accepted payment methods include:
- Credit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay (if available)
- Bank Transfers (for larger transactions upon prior arrangement)
Payments are processed at the time of purchase. If there is any issue with processing your payment, we will notify you promptly to resolve the issue. For your convenience, we also offer installment payment options via services such as Klarna or Afterpay where applicable.
3. Returns and Exchanges
At Conahvacnie, we understand that purchasing a luxury watch is an important decision. If you are not completely satisfied with your purchase, you may return or exchange your item within 30 days of receiving it.
To be eligible for a return or exchange:
- The item must be in its original condition, unworn, and with all packaging and documentation intact.
- Watches that have been engraved, resized, or altered in any way cannot be returned or exchanged.
- Proof of purchase (order confirmation email or receipt) is required for all returns or exchanges.
To initiate a return or exchange, please contact our customer service team at info@conahvacnie.com or call us at (858) 673-0101. Our team will provide you with detailed instructions on how to return the item.
Refunds:
- Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used at the time of purchase.
- Shipping fees are non-refundable unless the return is due to an error on our part (such as receiving a defective or incorrect item).
For more information on our return process, please refer to our Returns & Exchanges Policy.
4. Warranty
Conahvacnie watches come with a limited warranty that covers manufacturing defects for a period of 2 years from the date of purchase. This warranty is valid only for the original purchaser and is non-transferable.
What is covered:
- Defects in materials or workmanship.
- Faulty movement or mechanical failure under normal use.
What is not covered:
- Damage caused by misuse, accidents, water exposure, or unauthorized repairs.
- Wear and tear over time, such as scratches or fading of the watch case or strap.
- Loss of the watch or its parts.
To file a warranty claim, please contact us at info@conahvacnie.com. We will assess the issue and provide you with instructions for returning the watch. If the problem is covered under warranty, we will repair or replace your watch at no additional cost.
For further details, please see our Warranty Information.
5. Price and Availability
At Conahvacnie, we make every effort to ensure that product prices and availability are accurate. However, due to fluctuations in market conditions, prices may change without prior notice. If there is a pricing discrepancy after you have placed an order, we will contact you to discuss the adjustment.
Sales Tax: Sales tax is applicable based on your shipping address and will be calculated during checkout. Tax rates vary by location and are subject to change based on local regulations.
6. Promotions and Discounts
From time to time, Conahvacnie may offer promotions, discounts, or limited-time offers. These discounts are typically available through our website or through our email newsletter. Please note that:
- Promotions cannot be combined with other offers unless specifically stated.
- Discounts are valid only during the designated promotional period.
- Coupons or promo codes must be entered at checkout to apply.
If you are interested in receiving updates on upcoming promotions or new arrivals, we invite you to join our email list on our website.
7. Customer Service
At Conahvacnie, we are committed to providing top-notch customer service. Should you have any questions or concerns about your order or our policies, please don’t hesitate to reach out to us:
- Phone: (858) 673-0101
- Email: info@conahvacnie.com
Our customer service team is available Monday to Friday, 9 AM – 6 PM EST. We strive to respond to all inquiries within 24 hours, excluding weekends and holidays.
8. Privacy and Data Protection
We take your privacy seriously. For information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.
9. Limitation of Liability
Conahvacnie is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products. Our total liability is limited to the amount paid for the product that caused the damage or issue.
10. Changes to This Sales Policy
We reserve the right to modify this sales policy at any time. Any changes will be effective immediately upon posting on our website, so we encourage you to review this policy periodically. By continuing to use our website or make a purchase after changes are posted, you agree to the updated terms.
For any further information, questions, or concerns about our sales policy, feel free to contact us. Thank you for choosing Conahvacnie — we look forward to being a part of your timekeeping journey!
For a seamless shopping experience and more information about our luxury watches, please visit our website: https://conahvacnie.com/
Address: Conahvacnie
920 S Main St #507
New Lexington, Ohio (OH)
Phone: (858) 673-0101
Email: info@conahvacnie.com
Website: https://conahvacnie.com/